Owner

Császár Magdolna e.v.
Address: 1021 Budapest Hűvösvölgyi St. 102.
Registration number: 51582758
Tax number: 76401561-1-41

The C’est Moi Silk Painting Studio: 1021 Budapest Hűvösvölgyi St. 102.
Our reception point:1021 Budapest Hűvösvölgyi St. 102.
There is no commercial activity at our headquarters.
In our webshop we offer silk scarves, shawls, and handcrafted jewelery and other silk gifts.

Our Customer Support Center is available via email at cs.magdolna@t-online.hu or a +36 30 2418116 available on working days from 10 am to 6 pm .

Registration is not required for the purchase. Registration is free and requires only the most necessary data. We treat your data confidentially, and do not pass it on to third parties (except for the delivery of information required to deliver the order to shipping companies).

When registering, enter your name, billing address, and shipping address to which the package is requested.

Important! When registering, please provide your mobile phone number at which the shipping company can notify you by SMS about the package delivery information. We will only look for an important reason for this number on the order.

How to buy

Check out our webshop! Click on the selected product to view its more detailed description. You can place products that you like by pressing the “Add to Cart” button to a virtual basket. Click on the “View” button of the Shopping Cart to find the items you have placed in the shopping cart and the total amount of the invoice.  Here you can check the correctness of your order, especially with regard to the quantities that you can modify as needed. If you have found the contents of the basket correctly, click Next to Checkout. On the checkout page, enter your billing address  and  shipping address where you want your order. Choose your payment method.   Accept the purchase conditions before pressing the order button. Send your order using the order button. Pressing the order button creates a payment obligation.

Price

The prices in the webshop are gross prices, including 0% VAT. Shipping costs are included in the checkout process before the order is finalized and in the Purchase Terms. If any errors or omissions occur in the Webshop for products or prices, we reserve the right to make a correction. In such a case, we will immediately inform the buyer of the new data after recognizing or modifying the error. The buyer can then confirm the order once more, or it is possible for any party to withdraw from the contract. In relation to the accuracy of the information on this website, the webshop excludes its responsibility in cases where there is obviously a number or lettering or a similar circumstance (eg unrealistically low price, even in case of actions).

Processing orders

The product has a production time of 10 working days, with a delivery time of a few days.  This may be shorter in the case of a stock in stock, but it may happen that in some times the order time is longer because more orders are received at the same time. An automatic email confirmation is sent about the order. In case of multiple order orders, we can arrange telephone calls if necessary.

If I cannot prepare the ordered product for any reason (eg lack of raw material), I will send it by email or offer other options. Because  I make each piece individually, so there may be some discrepancies  compared to the one presented. I would also like to make individual requests if the customer so desires.

Payment methods:

• Cash: personal receipt,
• Bank transfer: 

• Credit card payment with Barion:

What is BARION™?

Barion is an electronic payment service. Comfortable, secure, with credit card or prepaid balance online for my products.
The service provider Barion Payment Zrt is the issuer of the Hungarian National Bank e-money issuer, license number: H-EN-I-1064/2013.

Payment is convenient with a credit card

Registration is not required for credit card payment, it’s enough to enter your credit card number, expiration date, and CVC code on the back, as well as a working email address.
However, if you sign up, you will never need to type in your card details at any Barion Acceptance Point, your email address and password will be enough to pay. This is not only convenient, but it also increases your security!
You can use it for payment

• Mastercard or Maestro cards
• Visa or Visa Electron cards
• American Express cards

Payment is convenient without a bank card

If you do not have a credit card, you can use your prepaid Barion balance to make a payment by transfer or cash deposit, or send money to your friends. In this case, you can pay by entering your email address and password.

Free

Credit card payment is a  free for customers. Registration and Barion mobile application as well as money betting and sending are free. There is no monthly fee either.
Barion Balance Management is also free, with no entry or monthly fees. Balance upload and redemption has  minimum  fees, but bank transfer is free.

Safe

Barion’s servers are protected by Norton / Symantec / Verisign 256-bit SSL encryption. Before you make a payment, always make sure that you provide the bank card information or password you need to pay on the secure Barion server. Your browser indicates green when payment is secure, and identifies the payee owner asr Barion Payment Inc [HU] .
Barion has the PCI DSS certification required by credit card companies, and is therefore authorized to handle bank card information. The security of Barion servers has been designed according to the requirements of the Hungarian National Bank.

Further information: www.barion.com

The shipping fee is calculated on a weight basis, the webshop system automatically adds the weight of the products in the basket. During the purchase process, the buyer is informed of the amount of the shipping charge.
The shipping costs below are valid for domestic transportation. If the customer requests the shipment abroad, please contact us at cs.magdolna@t-online.hu 

During the ordering process, you can choose from the following shipping options:

• MPL Home delivery
  Payment methods: bank transfer, Credit card payment

Information on the terms of the contract

This document will not be filed, it will only be concluded electronically, will not be retrieved later, will not be referred to a code of conduct.

Right of withdrawal /  Return Service Guarantee

A 45/2014. (II.26.) Government Decree 
According to the detailed rules between the consumer and the business, the customer may withdraw from the contract within 15 calendar days without giving any reason. The customer can exercise the right of withdrawal from the day the goods were taken over. The Seller is obliged to refund the amount paid by the Customer immediately, but no later than within 14 (fourteen) days after the cancellation. The customer is obliged to place the product subject to the right of withdrawal within 14 (fourteen) days of exercising the right of withdrawal, ie a maximum of 14 & nbsp; return it to the seller on an impeccable day.
If you wish to exercise your right of withdrawal, you may indicate by e-mail (cs.magdolna@t-onlin.hu) or by mail (Budapest 10201 Hűvösvölgyi út 102) or by phone the number indicated above.

Cancellation Statement Sample: (Only to be completed in case of cancellation / cancellation.)

Addressee: C’est Moi

I, the undersigned, declare that I wish to exercise my right of withdrawal in respect of the contract for the sale of the following product here:

Date of contract conclusion / date of receipt:

Customer Name:

Address:

Date:

The Cancellation Statement, based on the above pattern, must be emailed to the following address: cs.magdolna@t-online.hu

45/2014 on the exercise of the right of withdrawal (II. 26). You can download the text of the Government Decree of the National Consumer Protection Authority. .

When posting in writing by mail, we will take into account the time of posting, the time of sending the e-mail in case of e-mail notification. In case of posting by post, you will be required to submit your post as a recommended post, so you can verify the date of posting; and the date of call.

Return the ordered product by mail or courier service to our address (Budapest 1021 Hűvösvölgyi út 102). It is important that the costs incurred in returning the product are borne by the Buyer, and we are not able to take delivery of the parcels (cash on delivery)!

Pay special attention to the proper use of the product, as the customer is responsible for the compensation for damage resulting from improper use.

Any kind of injury or lack of content in the delivery of the consignment must be recorded in the factual record of the transferring receiver! We cannot take any responsibility for the lack of post-content or injury!

No right of withdrawal shall be exercised for a product that is specifically designed for the customer, or which has been specifically produced at the customer’s request (custom-made product), or which by its nature cannot be returned.

Complaint handling:

If you do not agree with complaint handling, you can turn to a conciliation body. Responsible Conciliation Body: Budapest Conciliation Board, Budapest Chamber of Commerce and Industry; address: 1016 Budapest, Krisztina krt. 99., e-mail: bekelteto.testulet@bkik.hu.

Change or cancel order

The CVIII of 2001 according to the law, at the time of placing the order, the seller’s webshop software will immediately send the customer an e-mail notification of the fact that the order was taken. This notice is not a contract between the seller and the buyer! It only informs the buyer that our system request has been registered and forwarded to our sales representative.

If the buyer does not receive it within 48 hours, the buyer ‘s bidding obligations will be terminated.
The seller will give you the option to cancel the order electronically until the order is placed. Customers can modify the order only in writing by e-mail.

Still have questions?

If you have any questions or comments regarding the above, please contact us at cs.magdolna@t-online.hu or on working days from 10 am to 6 pm on a +36 30 241 8116  .